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Thread: TRX failed sent off to whites and they sent me a brand new one.

  1. #1

    TRX failed sent off to whites and they sent me a brand new one.

    My TRX had a total failure. I called Whites and they had me sent it back. A couple weeks later and brand new one in the box arrived. Thanks
    Whites for your your great support.
    2017 Total:
    Mercs= 2
    Wash=1
    Seated=1
    total slivers=4
    Wheats 8.
    Indians=4 (1864,1865,1888)
    LG cents=1
    1 Sliver Pendent, 2= 3-ringers, 2 tokens

    Most Valuable find ever: 1834 C.B. dime, Oldest 1776 1/2 Reale, Biggest 1822 CB half.
    Detectors: E-trac and F75LTD2

  2. #2
    Veteran Member SeabeeRon's Avatar
    Join Date
    Oct 2009
    Location
    Santa Cruz, CA
    Posts
    1,516
    Gotta love Whites customer service!
    SeabeeRon on the beach in Santa Cruz,CA.

  3. #3
    Administrator del's Avatar
    Join Date
    Oct 2009
    Location
    Connecticut
    Posts
    13,031
    I agree its hard to beat their commitment to their customers .
    "Honesty is an expensive gift ,
    so don't expect it from cheap people"

    XP Deus II , DFX ,TDI sl -

    Click here to view my finds album


  4. #4
    Global Moderator CyberSage's Avatar
    Join Date
    Oct 2009
    Location
    Fort Collins, Colorado
    Posts
    1,940
    Always been such great customer support at Whites. What was the nature of the failure?
    "Knowledge counts but common sense matters." ~ LouAnne Johnson

    Minelab E-Trac - Whites Vision/V3 - JeTco GTX Huntmaster - Whites Bullseye TRX - Garrett Pro-Pointer

  5. #5
    Junior Member
    Join Date
    May 2012
    Location
    Mountains of West Virginia
    Posts
    154
    White's service is second to none!!

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